PROCESS: DESIGN, MANUFACTURING AND DIY
DESIGN PROCESS DETAILS
Our Online Design Request form is a step by step questionnaire that will guide you through how to take measurements and gather all pertinent data required to start your design. If any other information is needed our Design Team will reach out to you. At the end of the form you can upload images of your space and/or competitive plans and bids.
Once our Design Team receives this pertinent information, a design will be created and emailed to you typically within a few days.
Our easy-to-use yet comprehensive design tool puts you in the driver's seat and is covered by our Perfect Fit Guarantee! It guides you through the design process step-by-step and yields professional results. You can design on your own timeline, save for later, make all changes when needed, sign purchase agreement and complete the purchase all within your personal account.
If you have any questions along the way, we are just a phone call away. And rest assured ALL incoming designs are peer reviewed
ENGINEERING, MANUFACTURING, ASSEMBLY, LIGHTING, PACKAGING & SHIPPING
Engineering and Manufacturing Department
Your finalized design starts in our Engineering Department where it is again reviewed and coded for machine programming. Materials, accessories and hardware are now sourced. Once the materials arrive, your order moves on to our Manufacturing Department where various machines are programmed to custom manufacture your closet with specific construction details.
Assembly and LED-Lighting Departments
If you chose the pre assembly and / or Lighting-Options, the order will either go to our Assembly Department where the loose hardware parts are tediously assembled into the various components and / or go to our Lighting Department for preassembly of all LED-Lighting components if lighting was ordered.
If you did not purchase these options, your order will skip this step and go straight to our Packaging Department.
Your order has now arrived in our Packaging Department where we take great pride in our packaging. In fact, we constantly get compliments from our 3rd party carriers on how well our packaging looks and holds up compared to other products they ship! We use a combination of boxes with 1” hexcomb to carefully protect every part before shrink wrapping them to a pallet.
Once your order is properly packed and palletized we make arrangements with our 3rd party shipping carrier to pick up your shipment. Once this is confirmed, we will email you the shipping and tracking information.
To ensure the pallet arrives to you in the same condition it left our warehouse, a photo of the pallet is taken, emailed to you,
EASY DIY-Install & PERFECT FIT GUARANTEE
Easy DIY -INSTRUCTIONS
Depending on where you are located, your order will either be delivered to you via a 3rd party carrier or ready for pickup at our Tigard Oregon closet factory location on a pre-designated date.
Depending on where you are located, your order will either be delivered to you via a 3rd party carrier or ready for pickup at our